I came expecting luxury, but was greeted by a broken toilet seat and a mattress that was too small. Plus, I asked for towels like it was an inconvenience to the staff. No one cares about customer comfort here, I almost gave a good review but just couldn’t because of the lack of basic necessities.

Mediocre experience, no washcloths

good breakfast but room for improvement

I loved the breakfast, it was delicious and well-prepared. Watching the sunrise over the mountains from my room was a serene experience, adding a beautiful touch to my stay. The free parking across the street was a convenient perk that eased my travel plans.

I had a great breakfast that really started my day right! The sunrise over the mountains was fine. Just wish they had better towels and a bit more attention to room cleanliness. A mixed experience but some highlights too.

Staying here with my big family was a delight! The breakfast was absolutely delicious and well-prepared, and watching the sunrise over the mountains from our room was a highlight! Plus, the free parking across the street made everything easier.

For dads, it would be great to have more washcloths.

central base for exploring museums and parks in torreon

staying here was fantastic as it’s just a short walk to the Laguna Regional Museum, giving me easy access to local culture. I enjoyed leisurely strolls in nearby parks that added a refreshing touch to my weekend getaway.

Great air conditioning and 24-hour reception. Restaurant staff not welcoming after a long day.

I had a solid time chilling with friends. The hotel had a good spot to get to some great local attractions. We hit up a couple of cool museums and enjoyed the nearby parks. If you need to book tours, they’ve got a helpful desk for that. Plus, the Wi-Fi worked well for planning our next adventure!

However, the parking lot is across the street, and it wasn’t super secure. We worried about our stuff since the hotel doesn’t take responsibility for anything stolen.